To guarantee the customer we use the PayPal platform for payment management. PayPal accepts the main credit cards: Visa, Mastercard, American Express.
For more information you can connect to the website www.paypal.com
Is it possible to visit your Showroom? +
Of course! You can find our showroom in the heart of Loreto, in Corso Boccalini 20.
You can consult the opening times to the public and further contact details in the INFO section
I bought a product but I changed my mind, can I return it? +
Sure. The products purchased within 15 days will be reimbursed by sending them back in the original undamaged packaging, complete with all the accessories present at the time of purchase. Only the shipping costs for the return of the product remain your responsibility. In order to proceed with the return it is mandatory to contact us through the appropriate form…
Is it possible to customize your creations? +
Yes, our laboratory can make changes and customizations to Antica Calzoleria Loreto creations on customer request.
In order to have specific information on times and costs, we invite you to contact us through the appropriate form in the INFO section.
What does it mean that your products are "unique works of art"? +
Each belt is handcrafted with top quality materials coming exclusively from non-industrial manufacture.
This working method guarantees a unique and non-repeatable artisan product. You will never find a belt the same as another, that's why every creation by Antica Calzoleria Loreto is a "unique work of art".
What should I do if my password is lost? +
If you have lost your login credentials, simply click on the "Account" link and then on "Forgot your password?": Enter your registration e-mail and an email will be sent to you to reset the password.
How can I update/change the data I entered during registration? +
In your "Account", in the "ADDRESS" section, you can modify the data entered during registration as well as delivery and billing informations.
How can I delete my data from your site? +
In your "Account", in the "GDPR" section, You can request the deletion of your data to our Officer as required by EU Regulation 2016/679, known as GDPR.
Can I check the status of my shipment? +
Certainly. We only use tracked shipments to deliver our products. As soon as the goods are entrusted to the courier, you will be provided with the tracking code of the shipment.
Do not hesitate to contact us for more information!
For any further questions or requests regarding our products, ask our Staff for help. You will be contacted as soon as possible.